Sligo County Libraries fully respects your right to privacy, and we will not portray any personal information about you on this website without your clear permission. Any information which you volunteer to Sligo County Libraries Management System or associated websites will be treated with the highest standard of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 & 2003.
What Personal Information About Customers Does Sligo County Libraries Gather?
The information we gather from customers are their names, home addresses and mobile telephone numbers. During certain events and activities electronic images may be taken within the confines of the various library branches. This helps us personalize and continually improve your experience of our service be it online through sligolibrary.ie or more traditionally via our public desks, phone or mail.
Information You Give Us:
We receive and store any information you give to us when joining or updating your membership to the library or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. When you register for membership, we require personal information (like name, address, mobile phone number etc.). All electronic images taken of library members are done so with the consent of the members in question and in the case of minors, their parents or guardians are requested to fill out the appropriate consent form. We use the information that you provide for such purposes as updating your account, responding to your requests, customizing our online services for you, improving our online services, and communicating with you.
Where a user voluntarily provides personal information, the data will be used for analysis, research or customer service purposes only. Any personal data provided by you to us will be held in accordance with the data protection principles set out in the Data Protection (Amendment) Act, 2003, the Data Protection Act, 1988, Electronic Commerce Act, 2000, and other relevant EU and Irish legislation.
If we do use mailing lists to pass on information on your account(s) or promotions to you about our online services, we will always have a clear mechanism for you to remove yourself from future mailings.
Sligo County Libraries assures you that the identity of all who contact us through this website is kept confidential: we do not rent, sell, or exchange mailing lists, or otherwise disclose such information to third parties, except as may be required by law, or through voluntary cooperation with law enforcement authorities if we judge that such cooperation is necessary to combat fraud or other crime.
For general web browsing no personal information is revealed to us, although certain statistical information is available to us from our website logs. For example, like many websites, we obtain certain types of information when your web browser (browsers are pieces of software that allow you to access the internet; examples include: Internet Explorer, Netscape, Opera, Mozilla, etc.) accesses sligolibrary.ie or indeed other County Council websites. See the following for examples;
Internet Protocol (IP) address used to connect your computer to the internet (for example 192.168.88.21)
Login—if using our account services
Email address—if you email any of our public email addresses
Computer and connection information such as browser type and version, operating system, platform, referring URL and pages visited
Sligo County Libraries will make no attempt to identify individual visitors or to associate the technical details listed above with any individual, except in cases where criminal activity has taken place (i.e. in response to a “hacking” incident). It is the overall policy of Sligo County Council never to disclose such technical information in respect of individual website visitors to a third party (except for law-enforcement bodies and then only in response to illegal activity such as “hacking”; also our Internet Service Provider which records such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by a rule of law. The technical information will be used only by Sligo County Libraries, and only for statistical and other administrative purposes. You should know that technical details, which we cannot associate with any identifiable individual, do not constitute “personal data” for the purposes of the Data Protection Acts, 1988 & 2003.
Does Sligo County Libraries share the Information it receives?
Rarely. In cases where there is a statutory requirement to share information with a government agency or other local authority or where your information must be shared with another agency in order to answer a customer query, then the minimum amount of information required will be shared in an appropriate manner. Generally, information is shared with other agencies as an aggregate rather than as a specific piece of data. We may choose to release automatic information (see above) and other information received to the website to companies and organizations for fraud protection reduction. Information of this type will only be shared about users who have caused or attempted to cause damage to sligolibrary.ie or other council websites. This type of information would be shared only as a result of “hacking” attacks, fraud or other illegal activities.
KAPOW Data Protection Statement: in relation to Library SMS/text message alerts.
“Kapow” comply with the Data Protection Acts of the countries in which we operate. (Ireland, 1988 & 2003.)
“Kapow” reserve the right to access and disclose your personal data to comply with applicable laws and lawful government requests, to operate our systems properly or to protect our users. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of our service(s) and that use is deemed inconsistent with this terms and conditions document.
SIRSIDYNIX Data Protection Statement: in relation to customer/membership details.
Personal Information will not be sold, leased, or otherwise distributed or disclosed to outside parties unless required by law. All individual information is considered confidential.
Personal Information will not be collected, sold, leased, or otherwise distributed or disclosed for commercial purposes.
Personal Information will not be collected, sold, leased or otherwise distributed or disclosed without notice being given to the individual. At that time, the individual can request the Personal Information not be shared.
This Privacy statement is incorporated into and subject to the terms of SirsiDynix’s license agreement and SirsiDynix’s support services agreement. SirsiDynix adheres to the American Library Association’s Code of Ethics.
SirsiDynix abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
For further information in relation to both SIRSIDYNIX and KAPOW! data protection policies please contact email@example.com
SLIGO COUNTY COUNCIL DATA PROTECTION PRIVACY STATEMENT
This statement relates to our privacy practices in connection with this website and associated library services and the Library Management System. Sligo County Council is not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such.
Sligo County Council takes its security responsibilities seriously, employing appropriate physical and technical measures including the use of a Staff Access Control system with audit controls and staff training and awareness. We have internal procedures and computer interfaced protective barriers to keep your information as safe and secure as we possibly can. We cannot, however, guarantee the privacy or confidentiality of any information, whether or not relating to you as the user, passing over the Internet via non-secured email.
Collection of Customer Personal Data
In order for to provide you with the Library Service and a Single Management Library System services we collect and use the data relating to you as a library user. The only information that is collected by us is information which you chose to send us by email, information provided when opting to take out library membership online or information provided when logging on and using our online services. This data is used to manage and administer the library user’s account and for operational reasons and includes:
- your name,
- your address
- your age range
- Email Address
- Mobile number (optional service)
Any personal information volunteered will be treated with the highest standards of security and confidentiality, in accordance with the Data Protection Acts, 1988 and 2003.
We will only share your data with other Irish Local Authority Libraries for the purpose of providing shared library services and a Single Library Management System and with trusted third parties who provide support to us and to the Single Library Management System and process data on our behalf in accordance with appropriate data sharing confidentiality agreements.
We will only contact you if you have indicated that you wish to receive notifications in connection with the use of the service and wish to receive notifications for forthcoming library events.
Right of access, rectification or erasure
If you would like a copy of the details we hold about you, please write to the Data Protection Officer, Sligo County Council. Please enclose the correct fee (€6.35).
You also have the right to correct any errors in the information held about you, block certain uses or object to the processing of your personal data. Such an instruction must be in writing. A request will be dealt with as soon as possible and will not take more than 40 days to process.