31 March 2020

Sligo County Council, in conjunction with local agencies and community networks, is providing a ‘Support helpline’ to assist at-risk members of the public during the current public health emergency. The service is being delivered through the newly established Sligo COVID-19 Community Response Forum, which held its first meeting on Sunday afternoon 29th March 2020. The Forum was one of the emergency measures announced on Friday 27th March 2020 by Minister for Housing, Planning and Local Government, Mr. Eoghan Murphy to better coordinate more effective responses on the ground at a local level.

The freephone number 1800 292 765 and on-line service will be available seven days a week from 8.00 a.m. to 8.00 p.m.

Contact details:

Free phone number       1800 292 765

Via website:                  Log your call online

By email:                      [email protected]

By Free text                  Text SLIGO to 50100 followed by your request details

Quick guide to help line

What is the helpline number:

Freephone 1800 292 765

When can I call?

Seven days a week Monday-Sunday 8.00 a.m. to 8.00 p.m.

Who will answer my call?

The service is being provided by Sligo County Council staff with the assistance of local agencies and a network of community supports

What issues can I call about?

  • Collection & Delivery – groceries, essential household items, fuel, medication
  • Social Isolation, supports, engagement
  • Meals and their delivery
  • Garda – delivered by an Garda Síochána
  • Other medical/health needs delivered by the HSE

Can I contact in any other way?

Yes, by email: [email protected]

and through our website:  Log your call online

How long will this service be available?

The support helpline will be available until the Covid-19 emergency comes to an end

What is the Covid-19 Community Response Forum?

Following the Taoiseach’s announcement of new emergency measures on Friday 27th March 2020 , Local Authorities have been tasked with coordinating a wide range of community supports in their areas. These will be delivered in Sligo through the Sligo Covid-19 Community Response Forum, which includes representatives of Sligo County Council, HSE, Gardai, An Post, IFA, and local community organisations.

Sligo COVID-19 Community Response Forum
31st March 2020