Sligo Library: Customer Satisfaction Survey – Tuesday 21st March – Saturday 3rd of April

A Chairde,

Sligo Central Library Customer Satisfaction Survey

Tuesday 21st March – Saturday 3rd of April

CLICK THE LINK ://link.localgov.ie/rfhllc

The LGMA, on behalf of the CCMA, will be administering a customer satisfaction survey at one designated library branch per local authority.

Sligo Central Library and Ballymote Community Library have been selected as a designated branches for the Sligo authority.

  • The purpose of the survey is to assess the quality of their engagement with library staff and the physical environment during their visit to Sligo Central Library.
  • The surveys are anonymous
  • Participation in the survey is voluntary

The survey will be in two formats:

  • Physical (paper)
  • Digital

Digital:

QR codes have been created using a link for the survey URL and are displayed throughout

A link has been put on the Sligo Library website welcome scroller: https://link.localgov.ie/rfhllc

Participants can select their preferred language to view the survey:

Physical:

The physical formats will be available at the Sligo Central Library desk and notice area. A secured box is available to deposit completed surveys.

The paper handout and the digital version of the survey are both available in two languages – English and Irish.